FAQ

• What is my Drug Safety Triager version?
• Why nothing happens when I click a link (e.g., Get full text)

Getting Started

• System Overview
• Help Center Scope
• Access Rights

Drug Safety Triager Login

• Single Sign On (SSO)
• Logging in with ID and Password
• Create Account (User ID and password login only)
• Updating profile information
• Changing roles within a session

Reference Acquisition

• Ad Hoc Reference Imports from External Alerts
• Scheduled Reference Imports from External Alerts
• Importer Notification
• Manually Adding a Single Reference

General Navigation

• Page Views
• Useful Links

Introduction to Reference Pages

• Reference List Page
• Reference Assessment Page
• Reference Assessment Page Details

Dashboards

• Personal Bookmark
• Reviewer Dashboards
• Admin Dashboards

Reviewing References

• DialogML - Reportability / Relevance
• Get Full Text through Article Galaxy by ReprintsDesk
• ICSR E2B R3 XML integration with Customer Safety database - AS2 Gateway
• ​DialogML - Pre-filling of Patient Case form
• Local Language Literature
• Submission of Case information to Case Processing

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ICSR / Triage Assessment

• ICSR Assessment
• ICSR Assessment Panel
• Triage Assessment
• ICSR Reviewer section(s) re-review

AR / Potential Signals Assessment

• AR Assessment
• AR Assessment Panel
• Potential Signals Assessment Panel
• View ICSR Assessment and Triage Assessment Panels
• Return to ICSR review

Bulk Review

• Bulk Review

Reference Management

• Acquiring Supporting Documents
• Editing A Reference
• Attaching Support Documents to the Reference
• Attaching Additional Drugs to an Existing Reference
• Evaluating Potential Duplicate References

Search

• Main Search
• Legacy Search

Reports

• Ad Hoc Report
• Aggregate Report
• Compliance Report
• Duplicate Report
• User Activity Report
• Work Status Report

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Advanced Quality Control

• Quality Control Advanced Module
• Quality Control Assessment
• Quality Control Reports
• Quality Metrics

Administration Functions

• User List Management
• Drug List Management
• Assessment Criteria
• IP Addresses
• System Setup
• Notifications

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Work Allocation Manager (WAM)

• WAM - Work Allocation Manager
• WAM - General Allocation Tab
• WAM - Custom Drug Allocation

Release Notes

• New Feature Request